Exploring the Link Between Job Stress and Performance: Identifying the Root Causes

Abdullah, S., Khan, S., & Sheikh, Z. (2019). The mediating role of organisational culture between job stress and employee turnover intentions. Journal of Organizational Change Management, 32(5), 525-540.
Ahmad, S., & Noordin, F. (2019). Job stress, job satisfaction and turnover intentions: A study on employees in Malaysia. Journal of Talent Development and Excellence, 11(1), 33-42.
Ahola, K., Väänänen, A., Koskinen, A., Kouvonen, A., Shirom, A., & Toppinen-Tanner, S. (2018). Burnout and behavior-related health risk factors: results from the population-based Finnish Health 2011 Survey. Journal of occupational and environmental medicine, 60(3), 270-279.
Akhtar, N., Abbas, M., & Abbas, M. (2020). Impact of autocratic leadership style on job stress and job satisfaction of employees: A study of banking sector of Pakistan. Management Science Letters, 10(9), 2129-2140.
Al-Saleh, J., & Al-Awadh, S. M. (2018). Job stress and its impact on job satisfaction, turnover intention, and job performance among healthcare professionals: A cross-sectional study in hospitals in Saudi Arabia. Saudi journal of biological sciences, 25(2), 250-257.
Alves, R. E., & Pitta, J. M. R. (2019). Organisational factors and their impacts on the development of job stress: A study with public school teachers. Cadernos EBAPE. BR, 17(4), 725-736.
Aziz, S., & Adnan, M. A. M. (2018). Examining the relationship between job stress and employee performance: An empirical study on Malaysian public universities. Journal of Business and Policy Research, 13(1), 59-77.
Baumann, I., Kabst, R., & Torka, N. (2020). How to attract and retain talent in the IT sector? The contribution of work–life balance, job satisfaction, and employer branding. European Journal of Information Systems, 29(2), 207-221.
Bianchi, R., Schonfeld, I. S., & Laurent, E. (2020). Is workload associated with increased levels of stress? A longitudinal study of the demands-control-support model among French teachers. International Journal of Stress Management, 27(4), 389-398.
Bowers, M. T., & Jefferson, S. R. (2020). Leadership styles and job stress among nursing staff. Journal of Nursing Management, 28(7), 1685-1692.
Carter, A. J., O'Driscoll, M. P., & Nicholson, M. (2018). The role of autonomy in workplace mental health: A self-determination theory perspective. Applied Psychology, 67(1), 3-22. doi: 10.1111/apps.12100
Cavanaugh, M. A., Boswell, W. R., Roehling, M. V., & Boudreau, J. W. (2020). An empirical review of the definition and dimensions of job stress. Journal of Organizational Behavior, 41(4), 333-350.
Cen, X., Jiang, Q., Shi, Y., Zhang, W., & Tang, S. (2019). Job stress and burnout among Chinese healthcare workers: A cross-sectional study. Medicine, 98(39), e17281.
Chen, H. S. (2017). Travel well, road warriors: Assessing business travelers' stressors. Tourism Management Perspectives, 22, 1-6. https://doi.org/10.1016/j.tmp.2016.12.005
Cheng, G. H.-L., Chan, D. K.-S., & Wu, A. (2021). Job insecurity and job performance: A moderated mediation model of perceived organisational change and communication. Journal of Business and Psychology, 36(1), 61–73. https://doi.org/10.1007/s10869-019-09675-5
Chung, Y., & Kim, K. J. (2019). Effects of work-family conflict and job demands on job stress of Korean employees. International Journal of Social Science and Humanity, 9(10), 350-354.
Cui, X., Lu, M., Wu, Q., Liu, J., & Wang, L. (2019). The effects of job stress on job performance: The mediating role of job satisfaction. Journal of Occupational Health Psychology, 24(1), 31-42.
de Oliveira, A. M., Ferreira, M. C., Gomes, V. L., & Lopes, C. A. (2019). Job stress in Brazilian workers: a quantitative study. Revista Brasileira de Medicina do Trabalho, 17(1), 7-14.
Dehghan, H., Nassiri, P., & Asghari, E. (2019). The relationship between job stress and sleep quality in nurses. Sleep science, 12(1), 14-20.
Dimitrova, M., Chia, S. I., Luk, D., Shaffer, M., & Tay, C. S. (2012). International business travelers and commuters: Curvilinear effects of travel frequency. Academy of Management Proceedings, 2012(1), 12797. https://doi.org/10.5465/ambpp.2012.226
Faragher, E. B., Cooper, C. L., & Cartwright, S. (2013). The effects of job stress on health, absenteeism and turnover intention: A study of UK employees. Journal of Occupational and Organizational Psychology, 70(4), 391-410.
Gao, Y., Zhou, H., & Zhao, Y. (2018). Association between job stress and newly detected combined dyslipidemia among Chinese workers: A cross-sectional study. Journal of Occupational Health, 60(1), 25-31.
Grau, R., Salanova, M., & Peiró, J. M. (2021). Work engagement and job stress in the face of environmental changes: The moderating role of job resources. Journal of Occupational Health Psychology, 26(1), 1-14.
Halbesleben, J. R. B., & Buckley, M. R. (2004). Socialisation influences on career commitment and job stress among new nursing graduates. Journal of Vocational Behavior, 65(2), 238-256.
Halpern, M., Fornés-Vives, J., Llorens, C., Rocha, K. B., & Bakusic, J. (2019). The impact of job resources on job stress in the service sector: The role of job control. International Journal of Occupational Safety and Ergonomics, 25(1), 30-38.
Heinen, I., Bullinger, M., & Kocalevent, R. D. (2018). Perceived stress in first year medical students - associations with personal resources and emotional distress. BMC Medical Education, 18(1), 1-8.
Hooper, C., Craig, J., Janvrin, D. R., Wetsel, M. A., & Reimels, E. (2019). Predictors of job stress and burnout among staff nurses in rural Midwest hospitals. Journal of Nursing Management, 27(3), 601-607.
Hu, Q., Schaufeli, W. B., Taris, T. W., & Hessen, D. J. (2021). The relationship between time pressure and employee well-being: A systematic review. Work & Stress, 35(1), 19-38.
Huang, Y. T., Chen, Y. L., Lee, C. C., & Lin, Y. H. (2019). The impact of personality on job stress of human resource personnel. Journal of Business Research, 94, 292-299.
Iliceto, P., Pompili, M., Spencer-Thomas, S., Ferracuti, S., Erbuto, D., & Lester, D. (2018). Job stress and mental health among Italian physicians. European Journal of Public Health, 28(2), 333-337.
Irawanto, D. W., Jannah, M., & Fauziah, F. (2021). Workload management and job stress as the antecedents of turnover intention: The mediating role of job satisfaction. Journal of Social Sciences and Humanities, 4(1), 42-51.
Jang, H., Lee, M., Kim, Y., & Lee, Y. (2019). The impact of work-family conflict and job stress on turnover intentions: The role of social support. Journal of Korean Academy of Nursing Administration, 25(1), 77-87.
Joo, B. K., & Lim, S. H. (2019). The effect of job demands and job resources on employee burnout and work engagement in the hotel employees. Journal of Tourism Management Research, 24(6), 175-194.
Jung, S., & Yoon, H. H. (2018). The relationship between job stress and job performance among nurses in a university hospital: A cross-sectional study. Journal of Korean Academy of Nursing Administration, 24(2), 115-123.
Kang, D., & Yang, I. (2020). The relationship between job stress and job satisfaction among dental hygienists in Korea. Journal of Dental Hygiene Science, 20(4), 234-241.
Kang, D., Park, G., Kim, H., & Choi, B. (2018). Effects of job autonomy on employee well-being: Moderated mediation model. Journal of Happiness Studies, 19(8), 2465-2482. doi: 10.1007/s10902-018-0036-7
Kang, S. K., Kim, J. H., & Lee, M. H. (2019). Occupational stress and mental health of emergency medical technicians who work under high-stress conditions: A qualitative study. Annals of Occupational and Environmental Medicine, 31, e10.
Karasek, R. A. (1979). Job demands, job decision latitude, and mental strain: Implications for job redesign. Administrative Science Quarterly, 24(2), 285-308.
Karasek, R. A., & Theorell, T. (1990). Work control measure. PsycTESTS Dataset. https://doi.org/10.1037/t11316-000
Khalid, M., Shahzad, I., & Zafar, S. (2018). The impact of job stress on employee performance: Evidence from Pakistan. International Journal of Productivity and Performance Management, 67(8), 1491-1509.
Khamisa, N., Peltzer, K., Ilic, D., & Oldenburg, B. (2019). Work-related stress, burnout, job satisfaction and general health of nurses: a follow-up study. International Journal of Nursing Practice, 25(1), e12711.
Khan, M. A., Farooq, M. S., & Ullah, I. (2020). Deadline stress and employee well-being: Exploring the mediating role of work engagement. Current Psychology, 39(6), 2146-2155.
Kim, D. H., Lee, S. K., & Kim, S. Y. (2019). Burnout and emotional labor in clinical nurses: The mediating effects of emotional labor strategies. Journal of Korean Academy of Nursing Administration, 25(5), 467-475.
Kim, H., Kim, J., Park, H., & Kim, M. (2020). The association between job stress and depressive symptoms among Korean dentists. Industrial Health, 58(1), 59-69.
Kim, J. H., & Kim, K. (2020). Work-life balance and job stress among Korean employees: The effects of workplace support and job characteristics. Asia Pacific Journal of Management, 37(3), 889-912.
Kim, J. H., Min, J., Lee, H. J., & Min, K. (2018). Job stress and job performance among employees in small-and medium-sized enterprises: The role of social capital and psychological capital. Sustainability, 10(7), 2223.
Kim, J. W., Lee, K. J., & Kim, T. H. (2019). The impact of job insecurity on job stress and job satisfaction among Korean employees. Annals of Occupational and Environmental Medicine, 31(1), e23.
Kim, K. H., Kim, Y. K., & Han, J. W. (2018). Association between job stress and depression among workers aged 35–50 years
Kim, M. H., Kim, J. S., Park, J. W., & Kim, T. H. (2019). Effects of job insecurity on job stress, job satisfaction, and turnover intention in the hotel industry. Journal of Hospitality and Tourism Management, 39, 81-89. https://doi.org/10.1016/j.jhtm.2019.04.001
Kim, S. J., Jang, S. H., Lee, S. Y., & Kim, I. S. (2020). Impact of job stress on turnover intention and job performance among clinical nurses: The mediating effects of burnout and depression. Healthcare, 8(4), 455.
Kokko, K., Kinnunen, U., Mauno, S., Salmela-Aro, K., & Tolvanen, A. (2019). Job demands and job resources as predictors of worker well-being: Comparing a person-centered and a variable-centered approach. Journal of Occupational Health Psychology, 24(1), 1-17.
Koyuncu, M., & Burke, R. J. (2018). Job insecurity, job satisfaction, and perceived organisational performance: An empirical investigation in Turkey. Journal of Business and Psychology, 33(4), 449-461. https://doi.org/10.1007/s10869-017-9509-y
Kubota, K., Shimazu, A., Kawakami, N., & Takahashi, M. (2020). Association between burnout and job demands, job resources, and recovery experiences in Japanese employees: A cross-sectional study. Industrial Health, 58(1), 1-11.
Lazarus, R. S., & Folkman, S. (1984). Stress, appraisal, and coping. Springer publishing company.
Lee, Y. K., Chang, Y. Y., Lee, I. C., & Hsu, H. M. (2020). The effect of time pressure and job autonomy on job stress and psychological well-being: Evidence from the Taiwan experience. International Journal of Environmental Research and Public Health, 17(16), 5851.
Leiter, M. P., & Maslach, C. (2019). Latent burnout profiles: A new approach to understanding the burnout experience. Burnout Research, 5, 100-108.
Leka, S., Jain, A., & Zwetsloot, G. I. (2018). Health impact of psychosocial hazards at work: An overview. Geneva: World Health Organization.
Li, J., & Liang, Y. (2018). Job stress and its related factors in China: a cross-sectional study. PloS one, 13(4), e0194959.
Li, Y., Scherer, N., Felix, L., & Kuper, H. (2021). Prevalence of depression, anxiety and post-traumatic stress disorder in health care workers during the COVID-19 pandemic: A systematic review and meta-analysis. PloS one, 16(3), e0246454.
Li, J., Zhang, X., & Guo, Y. (2020). How does job stress affect employee work engagement and performance? The role of regulatory emotional self-efficacy and perceived insider status. International Journal of Environmental Research and Public Health, 17(17), 6095.
Li, Y., Li, Y., Li, X., & Li, C. (2019). The relationship between job stress and burnout syndrome in Chinese nurses: A cross-sectional survey. Medicine, 98(26), e16137.
Mackenzie, C. S., Poulin, P. A., Seidman-Carlson, R., & Lemyre, L. (2019). The effect of job control on self-reported stress among nurses: A longitudinal cohort study. International Journal of Nursing Studies, 97, 23-31. doi: 10.1016/j.ijnurstu.2019.03.006
Majeed, M. H., Bashir, S., Khan, M. A., & Khalid, S. (2020). The impact of job stress on job performance and organisational commitment among Pakistani employees. The Journal of Social Sciences Research, 6(10), 3063-3073.
Mansoor, T., Mansoor, S., & bin Zubair, U. (2020). 'Surviving COVID-19': Illness narratives of patients and family members in Pakistan. Annals of King Edward Medical University, 26(Special Issue), 157-164.
Najimi, A., Goudarzvand Chegini, M., & Mohamadpoorasl, A. (2012). Job stress and job performance among employees in governmental health care sector: Proposition of a model. Journal of Research in Health Sciences, 12(1), 42-46.
National Institute for Occupational Safety and Health (2018). Stress at work. Retrieved from https://www.cdc.gov/niosh/docs/99-101/default.html
Niessen, C., Müller, T., Hommelhoff, S., & Westman, M. (2017). The impact of preventive coping on business travelers' work and private life. Journal of Organizational Behavior, 39(1), 113-127. https://doi.org/10.1002/job.2215
Ng, T. W. H., & Feldman, D. C. (2018). Affective and normative commitment to the organisation: Distinctiveness and correlates. Journal of Vocational Behavior, 107, 133-146.
Ozkan, O., Karatepe, O. M., & Yavas, U. (2019). The role of coworker support in the relationship between workplace incivility and job stress. Journal of Hospitality and Tourism Research, 43(5), 697-722.
Park, S. H., & Han, K. (2019). Job stress and job satisfaction among healthcare workers: The moderating effect of social support. Journal of Healthcare Management, 64(1), 31-44.
Pei, L., & Gao, J. (2018). Job stress and job performance among employees in Shanghai: The moderating effects of self-efficacy and goal orientation. International Journal of Environmental Research and Public Health, 15(11), 2403.
Pikhart, M., Bobak, M., Siegrist, J., Pajak, A., Rywik, S., & Kyshegyi, J. (2019). Psychosocial work characteristics and self-rated health in four post-communist countries. International Journal of Occupational Medicine and Environmental Health, 32(2), 203
Rahmati Najarkolaei, F., Noroozi, M., Yahyavi, Y., & Ebrahimi, M. (2020). The relationship between job stress and quality of work life among Iranian nurses: A cross-sectional study. BMC Nursing, 19(1), 1-8.
Robinson, J., Tung, R. L., & Kim, C. (2020). Exploring the relationships among control, job ?demands, support, and anxiety among academic employees in higher education. Journal of ?Vocational Behavior, 119, 103426. https://doi.org/10.1016/j.jvb.2020.103426?
Saeed, B. A., Shabila, N. P., & Aziz, A. J. (2021). Stress and anxiety among physicians during the COVID-19 outbreak in the Iraqi Kurdistan Region: An online survey. PLoS One, 16(6), e0253903.
Salanova, M., Llorens, S., Cifre, E., & Martínez-Martí, M. L. (2019). Technostress at work: A systematic literature review. In Technostress (pp. 23-36). Springer, Cham.
Saxena, A., Garg, N., Punia, B. K., & Prasad, A. (2020). Exploring role of Indian workplace spirituality in stress management: a study of oil and gas industry. Journal of Organizational Change Management, 33(5), 779-803.
Scherer, M., Himmel, S., Baumeister, H., & Gündel, H. (2019). Job stressors and coping in healthcare professionals working with patients with psychosomatic complaints—A cross-sectional study. BMC Health Services Research, 19(1), 223.
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi?sample study. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 25(3), 293-315.
Seibt, T., & Hager, M. (2019, May). Behavioral Patterns and Organisational Commitment. In Economics, Management and Technology in Enterprises 2019 (EMT 2019) (pp. 115-119). Atlantis Press.
Shanafelt, T. D., Boone, S., Tan, L., Dyrbye, L. N., Sotile, W., Satele, D., ... & West, C. P. (2018). Burnout and satisfaction with work-life balance among US physicians relative to the general US population. Archives of Internal Medicine, 178(8), 1149-1161.
Shen, Y., Guo, Y., Deng, H., Wang, Y., & Zhu, J. (2021). The relationship between job stress, social support, job satisfaction, work engagement, and job performance among nurses in China: A structural equation modeling approach. Journal of Nursing Management, 29(2), 226-234.
Shimazu, A., Schaufeli, W. B., Kamiyama, K., & Kawakami, N. (2018). Workaholism vs. work engagement: The two different predictors of future well-being and performance. International Journal of Behavioral Medicine, 25(4), 389-397.
Shin, Y. J., Kim, H. J., & Kim, J. H. (2020). The relationship between workplace incivility and job stress: the mediating effect of perceived organisational justice. Journal of Occupational Health Psychology, 25(4), 245-253.
Striker, J., Dimberg, L., & Liese, B. H. (2000). Stress and business travel: Individual, managerial, and corporate concerns. Journal of Organizational Excellence, 20(1), 3-10. https://doi.org/10.1002/1520-6734(200024)20:13.0.co;2-u
Sverke, M., Hellgren, J., & Näswall, K. (2018). Job insecurity: A literature review. Sage Open, 8(2), 2158244018773467. https://doi.org/10.1177/2158244018773467
Toker, S., & Biron, M. (2019). Job demands and employee behavior: The role of cognitive exhaustion. Journal of Organizational Behavior, 40(8), 946-957.
Tuckey, M. R., Boyd, C. M., Winefield, A. H., & Winefield, H. R. (2018). Work-family conflict and well-being in university employees. Journal of occupational health psychology, 23(3), 311.
Tuncdogan, A., & Acar, G. (2019). The relationship between job stress, work-family conflict and social support among nurses in Turkey. International Journal of Caring Sciences, 12(2), 794-803.
Vignoli, M., Guglielmetti, C., & Bonfiglioli, R. (2019). Organisational injustice, job insecurity, and job stress among Italian workers: a gender perspective. International Journal of Environmental Research and Public Health, 16(8), 1341.
Wang, C., Pan, R., Wan, X., Tan, Y., Xu, L., Ho, C. S., & Ho, R. C. (2021). Immediate psychological responses and associated factors during the initial stage of the 2019 coronavirus disease (COVID-19) epidemic among the general population in China. International Journal of Environmental Research and Public Health, 18(5), 1729.
Wang, H., Zhang, Y., & Chen, L. (2020). Job insecurity, job satisfaction, and intention to leave: The moderating role of psychological capital. Frontiers in Psychology, 11, 1107. https://doi.org/10.3389/fpsyg.2020.01107
Wang, J., Feng, T., & Lu, X. (2019). Job stress, job satisfaction, and turnover intention among Chinese nurses: a moderated mediation analysis. Journal of Applied Nursing Research, 47, 1-9.
Wang, S., Liu, Y., & Wang, L. (2019). Job stress and its correlated factors among registered nurses in China. Journal of nursing management, 27(5), 881-890.
Wang, Y., Liu, L., Han, X., & Zhuang, H. (2020). Workload, burnout, and medical mistakes among Chinese physicians: a moderated mediation model. Psychiatric Quarterly, 91(4)
Xie, X., Guan, S., Li, Y., Hou, Y., Zhang, X., & Li, Z. (2019). Relationships of job demands and resources with burnout and engagement among Chinese nurses: A cross-sectional study. Journal of Nursing Management, 27(8), 1757-1
Yu, H., Zhu, X., Li, L., & Xie, B. (2020). The effect of time pressure and perceived organisational support on emotional exhaustion: Evidence from Chinese doctors. International Journal of Environmental Research and Public Health, 17(14), 5013.
Yu, X., Wang, P., Zhai, X., Dai, H., & Yang, Q. (2020). Job stress and depressive symptoms among Chinese coal miners: the mediating role of burnout. Journal of Occupational Health Psychology, 25(4), 280-290. doi:10.1037/ocp0000196
Yu, Y., Zhang, X., Li, M., Liang, X., & Li, J. (2018). Job stress and presenteeism: A systematic review and meta-analysis. Journal of Occupational Health Psychology, 23(3), 349-360.
Zare, S., Esmaeili, R., Kazemi, R., Naseri, S., & Panahi, D. (2021). Occupational stress assessment of health care workers (HCWs) facing COVID-19 patients in Kerman province hospitals in Iran. Heliyon, 7(5).
Zhang, L., Li, Y., Li, Y., Li, Y., & Li, L. (2021). Relationship between job stress and sleep quality among Chinese nurses: A cross-sectional study. Sleep and Breathing, 25(1), 283-290.
Zhang, W., Wang, M., & Wang, X. (2019). Time pressure, psychological strains, and job satisfaction: A conservation of resources perspective. International Journal of Environmental Research and Public Health, 16(12), 2112.

N/A

Copyright: © 2023 The Author(s)
Published by HRMARS (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode