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International Journal of Academic Research in Accounting, Finance and Management Sciences

Open Access Journal

ISSN: 2225-8329

Leveraging Business Intelligence in Organizational Innovation: A Leadership Perspective in Commercial Banks

Hamzeh Alhawamdeh, Bashar Younis Alkhawaldeh, Omar Zraqat, Abbas Mohammad Alhawamdeh

http://dx.doi.org/10.6007/IJARAFMS/v14-i1/20399

Open access

In an era characterized by rapid digital transformation and data proliferation, the financial services industry, particularly commercial banks, faces the need to harness the power of business intelligence (BI) to drive organizational innovation. Thus, conceptual study explores the intricate relationship between BI and leadership and offers insights into their joint role in driving innovation in commercial banks. The commercial banking industry has undergone a profound transformation driven by technological advances, changing customer expectations, and shifting market dynamics. In this context, the integration of BI has become a linchpin for banks seeking to innovate and remain competitive. Executives in these institutions are tasked not only with BI but also with leading innovative initiatives that redefine banking services, streamline operations, and improve the customer experience. As banks continue to adapt to the digital age, the harmonious partnership between BI and leaders remains essential to unlocking the transformative potential of innovation. Leaders who male data-driven decisions, adhere to ethical standards, prioritize customers focus, invest in leadership development, and navigate regulatory challenges are positioned to lead their organizations into a future where innovation is not just a goal, but a way of doing business This study provides a nuanced perspective on the transformative potential of BI, when guided by effective leadership. Future research can build on these findings to further illuminate the path to innovation excellence in the ever-evolving landscape of commercial banking.

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(Alhawamdeh et al., 2024)
Alhawamdeh, H., Alkhawaldeh, B. Y., Zraqat, O., & Alhawamdeh, A. M. (2024). Leveraging Business Intelligence in Organizational Innovation: A Leadership Perspective in Commercial Banks. International Journal of Academic Research in Accounting Finance and Management Sciences, 14(1), 295–309.