The Influence of Customer Relationship Management Practices on the Organization Performance of Hotels in Malaysia: The Mediating Role of Market Orientation
AUTHORS: Sharareh Shahidi Hamedani, Abdullah Abdulaziz Bawazir, Yoges Jayaselan, Vinud Athithan
Received: 06 Apr, 2023 | Revised: 08 May, 2023 | Published: 11 Jun, 2023
PAGES: 461-474
DOI: 10.6007/IJAREMS/v12-i2/17274