ISSN: 2225-8329
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This study investigates the digital financial literacy (DFL) among Malaysian Batik SMEs in Terengganu, focusing on their attitudes towards and knowledge of digital financial tools. Through semi-structured interviews with 12 managers and financial executives from Batik SMEs, the research explores key aspects of digital financial awareness, risk management, and practical usage of fintech products. Findings reveal that while Batik SMEs generally exhibit a solid understanding of digital financial products and services, there is a varied attitude towards their adoption and use. Knowledge of digital payment solutions, asset management, and consumer rights is evident, yet attitudes towards digital financial literacy differ, impacting how effectively these tools are utilized. The study contributes by providing a nuanced view of DFL in this sector, highlighting the need for targeted educational initiatives to address diverse attitudes and enhance digital financial knowledge. Limitations include the small sample size and focus on a specific region, suggesting the potential for broader future research.
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