ISSN: 2226-6348
Open access
This study investigates the importance of job resilience among academicians in open, distance, and digital education (ODDE) higher education institutions, emphasising the need for effective support systems that foster resilience in rapidly evolving educational environments. The primary aim is to explore the relationships between organisational support, social support, coping strategies, self-efficacy, and job resilience, providing insights for enhancing faculty well-being and performance. A survey was conducted to collect primary data, utilising a purposive sampling method that yielded a total of 314 clean data points suitable for analysis. Data analysis was performed using Partial Least Squares Structural Equation Modelling (PLS-SEM), which facilitated rigorous hypothesis testing. Results revealed significant positive relationships, with organisational support and coping strategies showing strong influences on job resilience, while self-efficacy emerged as a critical mediating factor. The study highlights the need for educational institutions to implement comprehensive support systems, enhance faculty training, and foster collaborative environments. Suggestions for future research include exploring the long-term impacts of support systems on job resilience, identifying specific coping strategies that are most effective, and examining cultural differences in the perception of support in academic contexts. The implications of this study underline the necessity of prioritising faculty support in ODDE institutions to improve job satisfaction, retention, and overall educational quality. By fostering resilience among academicians, institutions can cultivate an engaged and efficient workforce capable of adapting to the challenges inherent in digital learning environments. This research not only contributes to the theoretical understanding of resilience but also informs practical interventions aimed at enhancing the academic experience within the dynamic landscape of higher education.
Alimbekov, A., Azhykulov, S., Imanbaev, A., Zuluev, B., Koilubaeva, B., Sagyndykova, R., & Muratbaev, B. (2025). Perceived organizational support and job burnout with the mediating mechanism of self-esteem. International Journal of Educational Management, 39(1), 240-258.
Alsheef, M. Y. (2025). The Mediating Role of Resilience in the Relationship Between Mindfulness and Creative Teaching Self-efficacy among Special Needs Teachers in Inclusive Classrooms. Psycho-Educational Research Reviews, 14(1), 15-23.
Anasori, E., De Vita, G., & Gürkan Küçükergin, K. (2023). Workplace bullying, psychological distress, job performance and employee creativity: the moderating effect of psychological resilience. The Service Industries Journal, 43(5-6), 336-357.
Asfahani, A. M. (2024). Nurturing the scientific mind: resilience and job satisfaction among Saudi faculty. Frontiers in Psychology, 15, 1341888.
Bagdži?nien?, D., Kazlauskien?, A., Nasvytien?, D., & Sakadolskis, E. (2023). Resources of emotional resilience and their mediating role in teachers’ well-being and intention to leave. Frontiers in psychology, 14, 1305979.
Bandura, A. (1997). Self-efficacy: The exercise of control. New York: W.H. Freeman.
Bawazier, B. S., Almulla, H., Mansour, M., Hammad, S. S., Alameri, R. A., Aldossary, L., & AlShammari, T. (2025). The Relationship Between Perceived Self-Efficacy and Resilience Among Pediatric Nurses in Eastern Province of Saudi Arabia. Risk Management and Healthcare Policy, 739-746.
Cabrera-Aguilar, E., Zevallos-Francia, M., Morales-García, M., Ramírez-Coronel, A. A., Morales-García, S. B., Sairitupa-Sanchez, L. Z., & Morales-García, W. C. (2023). Resilience and stress as predictors of work engagement: the mediating role of self-efficacy in nurses. Frontiers in Psychiatry, 14, 1202048.
Chowdhury, M., Uddin, M. A., Biswas, S. R., & Hridoy, A. I. (2025). Promoting Human Resource and Innovative Climate to Foster Organizational Resilience During Pandemic Time: The Mediating Role of Employee Resilience. Global Journal of Flexible Systems Management, 26(1), 55-85.
Cohen, S., & Wills, T. A. (1985). Stress, social support, and the buffering hypothesis. Psychological Bulletin, 98(2), 310-357. https://doi.org/10.1037/0033-2909.98.2.310
Demir, B., & Köksal, D. (2025). Effect of social support in enhancing academic resilience and well-being of early career researchers. In Tracking early career researchers in EFL/ESL studies (pp. 67-84). IGI Global Scientific Publishing.
Dewi, N. P., Nurhatisyah, N., Elkarima, N., & Pawar, A. (2025). Transformational Leadership, Digital Competence, and Employee Performance: Examining the Mediating Role of Self-Efficacy and the Moderating Influence of Perceived Organizational Support in Riau Islands Province. Jurnal Manajemen Bisnis, 16(1), 47-72.
Duan, S., Chu, W., & Liu, H. (2023). “Seeking resilience, sustaining development”: A self-narrative study of early career English teacher resilience from an ecological perspective. Sustainability, 15(16), 12386.
Gerçek, M. (2024). Serial multiple mediation of career adaptability and self-perceived employability in the relationship between career competencies and job search self-efficacy. Higher Education, Skills and Work-Based Learning, 14(2), 461-478.
Hair, J. F., Anderson, R. E., Babin, B. J., & Black, W. C. (2019). Multivariate data analysis (8th ed.). Cengage Learning.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd ed.). Thousand Oaks, CA: SAGE.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (3 ed.). Thousand Oaks, CA: Sage.
Hair, J. F., M. Sarstedt, C. M., Ringle, and S. P., Gudergan. (2018). Advanced issues in partial least squares structural equation modeling. Thousand Oakes, CA: Sage Publications
Hameli, K., Vehapi, A., & Tafili, E. (2025). Fostering innovative work behavior: the role of organizational support and employee self-efficacy. Corporate Communications: An International Journal.
Henseler, J., Ringle, C. M., and Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling, Journal of the Academy of Marketing Science, 43(1): 115-135.
Hosseininezhad, M., Saadat, S., Pourramzani, A., Zhaleparvar, M., Jafroudi, M., & Sheikholeslami, F. (2024). Mediating Role of Self-efficacy in the Relationship of Social Support and Resilience in Nurses During the COVID-19 Pandemic: A Cross-sectional Study. Journal of Holistic Nursing And Midwifery, 34(3), 229-236.
Hou, C. H., & Chen, P. L. (2024). Optimism, Social Support, and Caregiving Burden among the Long-Term Caregivers: The Mediating Effect of Psychological Resilience. International Journal of Mental Health Promotion, 26(9).
Huang, H., Su, Y., Liao, L., Li, R., & Wang, L. (2024). Perceived organizational support, self?efficacy and cognitive reappraisal on resilience in emergency nurses who sustained workplace violence: A mediation analysis. Journal of advanced nursing, 80(6), 2379-2391.
Ikhwan, L. (2025). The Relationship Between Social Support And Resilience In Final Semester Student With Self-Efficacy Mediation. AT-TAKLIM: Jurnal Pendidikan Multidisiplin, 2(2), 175-186.
Intaratat, K., Osman, Z., Nguyen, H. A. T., Suhandoko, A. D. J., & Sultana, N. (2024). Peer and tutor interaction effects on collaborative learning: The role of learning self-efficacy. Edelweiss Applied Science and Technology, 8(4), 2108-2121.
Kock, N. (2015). Common method bias in PLS-SEM: A full collinearity assessment approach. International Journal of e-Collaboration, 11(4), 1-10.
Kock, N., & Lynn, G. S. (2012). Lateral collinearity and misleading results in variance-based SEM: An illustration and recommendations. Journal of the Association for Information Systems, 13(7), 546-580.
Liengaard, B. D., Sharma, P. N., Hult, G. T. M., Jensen, M. B., Sarstedt, M., Hair, J. F., & Ringle, C. M. (2021). Prediction: Coveted, Yet Forsaken? Introducing a Cross-validated Predictive Ability Test in Partial Least Squares Path Modeling. Decision Sciences, 52(2), 362-392.
Liu, D., Xie, S., Jing, J., Niyomsilp, E., Xie, L., Nie, X., & Liang, Y. (2024). The effect of perceived organizational support and ego-resilience on the relationship between occupational stressors and compassion fatigue in COVID-19 frontline nurses: a cross-sectional study in Sichuan, China. BMC nursing, 23(1), 817.
Liu, Z., Yan, X., Xie, G., Lu, J., Wang, Z., Chen, C., ... & Qing, W. (2025). The effect of nurses’ perceived social support on turnover intention: the chain mediation of occupational coping self-efficacy and depression. Frontiers in Public Health, 13, 1527205.
Madrid-Guijarro, A., Maldonado-Guzmán, G., & Rodríguez-González, R. (2025). Unlocking resilience: the impact of Industry 4.0 technologies on manufacturing firms' response to the COVID-19 pandemic. Management Decision, 63(1), 126-154.
Masten, A. S. (2001). Ordinary magic: Resilience processes in development. American Psychologist, 56(3), 227-238. https://doi.org/10.1037/0003-066X.56.3.227
Mohamad, L., & Osman, Z. (2025). INTENTION TO ADOPT INNOVATION CULTURE AMONG EMPLOYEES IN ONLINE DISTANCE LEARNING HIGHER EDUCATION INSTITUTIONS. Turkish Online Journal of Distance Education, 26(1), 122-133. ISSN: 1302-6488
Nguyen, H. A. T., Osman, Z., Serrano, J., Suhandoko, A. D. J., & Intaratat, K. (2025) Determinants of environmental awareness toward the green living behaviour of students: the role of family, university and social environmental factors in Hanoi, Vietnam. Environmental & Socio-economic Studies, 2025, Sciendo, vol. 13 no. 1, pp. 1-14. https://doi.org/10.2478/environ-2025-0001
Pu, J., Wang, W., Li, G., Xie, Z., Fan, X., Zhan, N., ... & Huang, H. (2024). Psychological resilience and intention to stay among nurses: the mediating role of perceived organizational support. Frontiers in Psychology, 15, 1407206.
Ringle, C. M., and Sarstedt, M. (2016). Gain more insight from your PLS-SEM results: The importance-performance map analysis. Industrial Management & Data Systems. 116: 1865–1886.
Ringle, Christian M., Wende, Sven, & Becker, Jan-Michael. (2022). SmartPLS 4. Oststeinbek:SmartPLS. Retrieved from https://www.smartpls.com
Rohani, C., Ahmadi, M., Seyedtabib, M., & Mehdipoorkorani, L. (2025). Exploring the relationship between resilience, sense of coherence, and social support in a sample of nurses during the spread of COVID-19: a mediation analysis study. Frontiers in Public Health, 12, 1451236.
Ross, P. M., Scanes, E., & Locke, W. (2024). Stress adaptation and resilience of academics in higher education. Asia Pacific Education Review, 25(4), 829-849.
Rubio, J. M. L., León-Pérez, J. M., Blanco, P. R. Z., Sánchez, F. J. C., Fernández-Canseco, Á., & Navarro, J. I. V. (2024). Working Conditions and Quality of Life in Healthcare: Mediating Roles of Burnout and Engagement, Moderated by Resilience and Self-Efficacy.
Shmueli, G., M. Sarstedt, J. F., Hair, J.-H., Cheah, H. Ting, S. Vaithilingam, and C.M. Ringle. (2019). Predictive model assessment in PLS-SEM: Guidelines for using PLSpredict. European Journal of Marketing. 53: 2322–2347.
Shmueli, G., S. Ray, J. M. (2016). The elephant in the room: predictive performance of PLS models. Journal of Business Research, 69: 4552–4564.
Sihag, P., & Dhoopar, A. (2023). Organizational resilience and employee performance: the mediation of perceived organisational support in the Indian HEIs. International Journal of Productivity and Performance Management, 72(9), 2674-2696.
Tran, T. X., Vo, T. T. T., & Ho, C. (2023). From academic resilience to academic burnout among international university students during the post-COVID-19 new normal: An empirical study in Taiwan. Behavioral Sciences, 13(3), 206.
Varshney, D., & Varshney, N. K. (2024). Self-concept and job performance: the mediating role of resilience. International Journal of Productivity and Performance Management, 73(5), 1563-1586.
Wang, S., Lu, Q., Zhang, D., Wang, L., Jin, H., Zhou, Y., & Ma, R. (2024). Mediation effect of self-efficacy on the relationship between perceived social support and resilience in caregivers of patients with first-stroke in China: a cross-sectional survey. Topics in Stroke Rehabilitation, 31(6), 595-603.
Wang, Y., Gu, J., Zhang, F., & Xu, X. (2023). The mediating role of social support and resilience between self-efficacy and prenatal stress: a mediational analysis. BMC Pregnancy and Childbirth, 23(1), 866.
Yang, S., Shu, D., & Yin, H. (2022). “Teaching, my passion; publishing, my pain”: Unpacking academics’ professional identity tensions through the lens of emotional resilience. Higher Education, 84(2), 235-254.
Yetkin Tekin, A. (2024). Mediator role of psychological resilience between post-traumatic stress symptoms and burnout in academicians affected by the earthquakes in Türkiye. Frontiers in Psychology, 15, 1468655.
Yin, Y. M., & Mu, G. M. (2023). Thriving in the neoliberal academia without becoming its agent? Sociologising resilience with an early career academic and a mid-career researcher. Higher Education, 86(1), 65-80.
Zhang, D., Qin, L., Huang, A., Wang, C., Yuan, T., Li, X., ... & Zhang, L. (2023). Mediating effect of resilience and fear of COVID-19 on the relationship between social support and post-traumatic stress disorder among campus-quarantined nursing students: a cross-sectional study. BMC nursing, 22(1), 164.
Osman, Z., Nguyen, H.-A. T., Serrano, J., Intaratat, K., & Suhandoko, A. D. J. (2025). Resilience Transforms Challenges: Fostering Academicians’ Job Resilience in Open, Distance, and Digital Education Higher Institutions. International Journal of Academic Research in Progressive Education and Development, 14(3), 880–897.
Copyright: © 2025 The Author(s)
Published by HRMARS (www.hrmars.com)
This article is published under the Creative Commons Attribution (CC BY 4.0) license. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this license may be seen at: http://creativecommons.org/licences/by/4.0/legalcode