The IJ-ARBSS is an interdisciplinary open access blind peer-reviewed refereed journal published by Human Resource Management Academic Research Society (HRMARS) that publishes significant contributory researches in different fields of social sciences, business and education management. IJ-ARBSS publishes twelve issues per year. IJ-ARBSS publishes original research articles related to Business Management, Human Resource Management, Leadership, Marketing Management, Psychology, Sociology, Education Management, Teacher’s Training, Education Training, MIS (Management Information System), Business Law, Marketing theory and Marketing applications, Business Investment, Business Finance, Public Ethics, Operations Management, Business Research, Organizational Behavior, Business and Economics, Education, Case Studies, Statistics, Industrial Relations, Econometrics, Personnel Relations, Management & Public Policy.
By providing easy access to the insights of Social Sciences & Business Information, case studies, and researches, IJ-ARBSS aims to extend and supplement the knowledge of the scholarly world.
AUTHORS: Nael Zuleikha Zainol, Tan Owee Kowang, Ong Choon Hee, Goh Chin Fei, Baharudin Bin Kadir
Received: 02 Nov, 2020 | Revised: 29 Nov, 2020 | Published: 03 Jan, 2021
PAGES: 1-10
DOI: 10.6007/IJARBSS/v11-i1/8370
AUTHORS: Siti Zaitun Saddam
Received: 06 Nov, 2020 | Revised: 28 Nov, 2020 | Published: 04 Jan, 2021
PAGES: 11-21
DOI: 10.6007/IJARBSS/v11-i1/8371
AUTHORS: Sau Khuan Choy, Fatimah Salwa Abd. Hadi
Received: 16 Nov, 2020 | Revised: 06 Dec, 2020 | Published: 09 Jan, 2021
PAGES: 22-35
DOI: 10.6007/IJARBSS/v11-i1/8181
AUTHORS: Nondumiso Sikwebu, E. M Zwane, M. A Ramashala
Received: 01 Nov, 2020 | Revised: 26 Nov, 2020 | Published: 13 Jan, 2021
PAGES: 36-49
DOI: 10.6007/IJARBSS/v11-i1/8404
AUTHORS: Badrudin Kurniawan, Tjitjik Rahaju, Meirinawati A, Indah Prabawati, Galih Wahyu Pradana
Received: 11 Nov, 2020 | Revised: 01 Dec, 2020 | Published: 04 Jan, 2021
PAGES: 50-57
DOI: 10.6007/IJARBSS/v11-i1/8105
AUTHORS: Ijlal Ocak, Gurbuz Ocak, Burak Olur
Received: 15 Nov, 2020 | Revised: 10 Dec, 2020 | Published: 11 Jan, 2021
PAGES: 58-66
DOI: 10.6007/IJARBSS/v11-i1/8096
AUTHORS: Mohd Sukki Othman, Roslina Abu Bakar
Received: 10 Nov, 2020 | Revised: 07 Dec, 2020 | Published: 11 Jan, 2021
PAGES: 67-81
DOI: 10.6007/IJARBSS/v11-i1/7903
AUTHORS: Wan Ainaa Atiqah Mohd Ismadi, Nur Nafishah Azmi, Tan Khye Chuin, Heng Wen Zhuo
Received: 02 Nov, 2020 | Revised: 30 Nov, 2020 | Published: 10 Jan, 2021
PAGES: 82-95
DOI: 10.6007/IJARBSS/v11-i1/8412
AUTHORS: Ahmad Kamal Basyah Sallehuddin, Abdul Walid Ali, Muhammad Qawiem Hamizan
Received: 03 Nov, 2020 | Revised: 29 Nov, 2020 | Published: 10 Jan, 2021
PAGES: 96-105
DOI: 10.6007/IJARBSS/v11-i1/8414
AUTHORS: Nur Nafishah Binti Azmi, Noor Zahara Suryani Binti Abdul Razak, Wan Ainaa Atiqah Binti Mohd Ismadi
Received: 10 Nov, 2020 | Revised: 03 Dec, 2020 | Published: 12 Jan, 2021
PAGES: 106-113
DOI: 10.6007/IJARBSS/v11-i1/8415
AUTHORS: Arshad bin Jais, Noraffandy bin Yahaya, Nor Hasniza binti Ibrahim
Received: 06 Nov, 2020 | Revised: 30 Nov, 2020 | Published: 12 Jan, 2021
PAGES: 114-125
DOI: 10.6007/IJARBSS/v11-i1/8163
AUTHORS: Nor Lelawati Jamaludin, Azrin Azhar, Nurul Salizawatee Mahpar, Norina Ahmad Jamil
Received: 19 Nov, 2020 | Revised: 10 Dec, 2020 | Published: 13 Jan, 2021
PAGES: 126-145
DOI: 10.6007/IJARBSS/v11-i1/8229
AUTHORS: M. C. Tan, M. A. Zariyawati, M. T. Hirnissa
Received: 10 Nov, 2020 | Revised: 08 Dec, 2020 | Published: 15 Jan, 2021
PAGES: 146-159
DOI: 10.6007/IJARBSS/v11-i1/8448
AUTHORS: Chebet Everlyne, Esther Bittok
Received: 02 Nov, 2020 | Revised: 29 Nov, 2020 | Published: 14 Jan, 2021
PAGES: 160-179
DOI: 10.6007/IJARBSS/v11-i1/8461
AUTHORS: Nurhafizul Abu Seri, Anisah Jessica Lee
Received: 25 Nov, 2020 | Revised: 19 Dec, 2020 | Published: 18 Jan, 2021
PAGES: 180-212
DOI: 10.6007/IJARBSS/v11-i1/8333
AUTHORS: Jisike Jude Okonkwo, Charity Ifunanya Osakwe, Emelda Chidimma Nwadibe
Received: 11 Nov, 2020 | Revised: 05 Dec, 2020 | Published: 18 Jan, 2021
PAGES: 213-232
DOI: 10.6007/IJARBSS/v11-i1/8466
AUTHORS: M. B. D. N. Karunarathne, A. K. Y. Sewwandi, I. B. N. Subhashini, Arachchige T. O. Wickrama
Received: 20 Nov, 2020 | Revised: 16 Dec, 2020 | Published: 17 Jan, 2021
PAGES: 233-249
DOI: 10.6007/IJARBSS/v11-i1/8471
AUTHORS: Mohd Rahimi A Rahman, Mohamed Yusoff Mohd Nor, Jamalul Lail Abdul Wahab
Received: 10 Nov, 2020 | Revised: 11 Dec, 2020 | Published: 20 Jan, 2021
PAGES: 250-260
DOI: 10.6007/IJARBSS/v11-i1/8381
AUTHORS: Sedarmayanti A, Sabar Gunawan, Ane Veriane, Metha Djuwita Supriatna, Mulyaningsih A
Received: 25 Nov, 2020 | Revised: 20 Dec, 2020 | Published: 19 Jan, 2021
PAGES: 261-275
DOI: 10.6007/IJARBSS/v11-i1/8472
AUTHORS: Aervina Misron, Ong Choon Hee
Received: 11 Nov, 2020 | Revised: 03 Dec, 2020 | Published: 17 Jan, 2021
PAGES: 276-295
DOI: 10.6007/IJARBSS/v11-i1/8475
AUTHORS: Zuhal Hussein, Amily Fikry
Received: 10 Nov, 2020 | Revised: 01 Dec, 2020 | Published: 20 Jan, 2021
PAGES: 296-303
DOI: 10.6007/IJARBSS/v11-i1/8133
AUTHORS: Mohamad Ridhuan Mat Dangi, Maisarah Mohamed Saat
Received: 16 Nov, 2020 | Revised: 11 Dec, 2020 | Published: 20 Jan, 2021
PAGES: 304-333
DOI: 10.6007/IJARBSS/v11-i1/8288
AUTHORS: Norhartini Aripin, Noor Hanim Rahmat
Received: 20 Nov, 2020 | Revised: 18 Dec, 2020 | Published: 21 Jan, 2021
PAGES: 334-345
DOI: 10.6007/IJARBSS/v11-i1/8399
AUTHORS: Mohd Raiz Radzuan, Zaimah Ramli, Sarmila Md Sum, Azima Abd Manaf
Received: 19 Nov, 2020 | Revised: 14 Dec, 2020 | Published: 20 Jan, 2021
PAGES: 346-363
DOI: 10.6007/IJARBSS/v11-i1/8009
AUTHORS: Guo Bing, Asif Mahbub Karim, Lei Jianqiang
Received: 25 Nov, 2020 | Revised: 20 Dec, 2020 | Published: 21 Jan, 2021
PAGES: 364-373
DOI: 10.6007/IJARBSS/v11-i1/8122
AUTHORS: Fazilah Idris, Zuraidah Ali, Wardah Mustafa Din
Received: 26 Nov, 2020 | Revised: 23 Dec, 2020 | Published: 22 Jan, 2021
PAGES: 374-387
DOI: 10.6007/IJARBSS/v11-i1/8144
AUTHORS: Hamid Omar, Omrah Hassan @ Hussin
Received: 10 Nov, 2020 | Revised: 07 Dec, 2020 | Published: 15 Jan, 2021
PAGES: 388-399
DOI: 10.6007/IJARBSS/v11-i1/8307
AUTHORS: Maizaitulaidawati Md Husin, Shahab Aziz, Ong Choon Hee
Received: 11 Nov, 2020 | Revised: 01 Dec, 2020 | Published: 19 Jan, 2021
PAGES: 400-418
DOI: 10.6007/IJARBSS/v11-i1/7777
AUTHORS: Aladejana, S. Aliu, Idowu Adeniyi Okeowo, Feyisayo Abosede Oluwalana, John Adejare Alabi
Received: 19 Nov, 2020 | Revised: 10 Dec, 2020 | Published: 20 Jan, 2021
PAGES: 419-432
DOI: 10.6007/IJARBSS/v11-i1/8518
AUTHORS: Noraizan Amran, Farrah Diana Saiful Bahry, Halida Yu
Received: 12 Nov, 2020 | Revised: 06 Dec, 2020 | Published: 24 Jan, 2021
PAGES: 441-453
DOI: 10.6007/IJARBSS/v11-i1/8157
AUTHORS: Cuiyu Xi, Muhammad Zaffwan Idris
Received: 02 Dec, 2020 | Revised: 30 Dec, 2020 | Published: 26 Jan, 2021
PAGES: 475-482
DOI: 10.6007/IJARBSS/v11-i1/8537
AUTHORS: Ilminza binti Zakaria, Mohamed Yusoff bin Mohd Nor, Bity Salwana binti Alias
Received: 15 Nov, 2020 | Revised: 10 Dec, 2020 | Published: 28 Jan, 2021
PAGES: 483-500
DOI: 10.6007/IJARBSS/v11-i1/8226
AUTHORS: Nor Afiza Abu Bakar, Dayang Affizzah Awang Marikan, Salbiah Edman, Dayang Haszelinna Abang Ali
Received: 10 Dec, 2020 | Revised: 02 Jan, 2021 | Published: 29 Jan, 2021
PAGES: 500-514
DOI: 10.6007/IJARBSS/v11-i1/8541
AUTHORS: Nor Afiza Abu Bakar, Dayang Affizzah Awang Marikan, Salbiah Edman, Dayang Haszelinna Abang Ali, Nur Rasyiqah Adam
Received: 10 Nov, 2020 | Revised: 03 Dec, 2020 | Published: 08 Jan, 2021
PAGES: 515-527
DOI: 10.6007/IJARBSS/v11-i1/8542
AUTHORS: Mira Qerul Barriah Muhamad, Syed Jamal Abdul Nasir Syed Mohamad, Norzanah Mat Nor
Received: 17 Nov, 2020 | Revised: 10 Dec, 2020 | Published: 24 Jan, 2021
PAGES: 543-551
DOI: 10.6007/IJARBSS/v11-i1/8335
AUTHORS: Kar Ni Chai, Melor Md. Yunus
Received: 04 Dec, 2020 | Revised: 29 Dec, 2020 | Published: 26 Jan, 2021
PAGES: 552-574
DOI: 10.6007/IJARBSS/v11-i1/8406
AUTHORS: Ali Salim AL Shekaili, Asif Mahbub Karim, Nadia Farhana
Received: 12 Dec, 2020 | Revised: 01 Jan, 2021 | Published: 29 Jan, 2021
PAGES: 575-594
DOI: 10.6007/IJARBSS/v11-i1/8543
AUTHORS: Komathi Wasudawan, Mahani Mohammad Abdu Shakur, Rossazana Ab-Rahim
Received: 12 Dec, 2020 | Revised: 02 Jan, 2021 | Published: 31 Jan, 2021
PAGES: 595-610
DOI: 10.6007/IJARBSS/v11-i1/8546
AUTHORS: Muzafar Hussain Shah, Logasvathi Murugiah, Norzalina Binti Ahmad
Received: 10 Nov, 2020 | Revised: 12 Dec, 2020 | Published: 26 Jan, 2021
PAGES: 611-632
DOI: 10.6007/IJARBSS/v11-i1/8557
AUTHORS: Noraini Ahmad Basri, Othman Ismail, Malissa Maria Mahmud
Received: 01 Nov, 2020 | Revised: 30 Nov, 2020 | Published: 27 Jan, 2021
PAGES: 633-644
DOI: 10.6007/IJARBSS/v11-i1/8470
AUTHORS: Mohd Uzairi Ahmad Hajazi, Seng Sou Chan, Siti Aisyah Ya’kob, Fadilah Siali, Hamrila Abdul Latip
Received: 10 Dec, 2020 | Revised: 03 Jan, 2021 | Published: 28 Jan, 2021
PAGES: 645-661
DOI: 10.6007/IJARBSS/v11-i1/8494
AUTHORS: Suwardi Jamal Dan, Nordin Bin Mamat, Intan Safinas Mohd Arif Al Bakri, Romarzila Che Omar
Received: 12 Nov, 2020 | Revised: 16 Dec, 2020 | Published: 28 Jan, 2021
PAGES: 662-674
DOI: 10.6007/IJARBSS/v11-i1/8439
AUTHORS: Asmidar Alias, Kamisah Ariffin, Nur Asmaliza Mohd Noor
Received: 04 Dec, 2020 | Revised: 30 Dec, 2020 | Published: 26 Jan, 2021
PAGES: 675-689
DOI: 10.6007/IJARBSS/v11-i1/7846
AUTHORS: Mary Andika, Mike Iravo, Noor Ismael
Received: 11 Dec, 2020 | Revised: 01 Jan, 2021 | Published: 29 Jan, 2021
PAGES: 690-699
DOI: 10.6007/IJARBSS/v11-i1/8564
AUTHORS: Siti Fateha Binti Dolhadi, Dan-mallam Yakubu Abigail, Dulzalani Bin Eden
Received: 10 Nov, 2020 | Revised: 13 Dec, 2020 | Published: 28 Jan, 2021
PAGES: 700-708
DOI: 10.6007/IJARBSS/v11-i1/8424
AUTHORS: Masri Bin Abdul Lasi, Riduwan Bin Rahim
Received: 10 Dec, 2020 | Revised: 03 Jan, 2021 | Published: 28 Jan, 2021
PAGES: 709-722
DOI: 10.6007/IJARBSS/v11-i1/7842
AUTHORS: Shahrizal Nazri, Yulita Hanum P Iskandar
Received: 18 Nov, 2020 | Revised: 09 Dec, 2020 | Published: 29 Jan, 2021
PAGES: 723-740
DOI: 10.6007/IJARBSS/v11-i1/8449
AUTHORS: Muhammad Wafi Ramli, Mohamad Hafifi Jamri
Received: 14 Dec, 2020 | Revised: 01 Jan, 2021 | Published: 29 Jan, 2021
PAGES: 741-760
DOI: 10.6007/IJARBSS/v11-i1/8408
AUTHORS: Lee Jing Ru, Tan Owee Kowang, Choi Sang Long, Fong Sook Fun, Goh Chin Fei
Received: 09 Nov, 2020 | Revised: 07 Dec, 2020 | Published: 27 Jan, 2021
PAGES: 761-776
DOI: 10.6007/IJARBSS/v11-i1/8577
AUTHORS: Wan Musyirah Wan Ismail
Received: 10 Dec, 2020 | Revised: 07 Jan, 2021 | Published: 31 Jan, 2020
PAGES: 777-788
DOI: 10.6007/IJARBSS/v11-i1/8994
AUTHORS: Ainol Mardhiyah Rahmat, Airil Haimi Mohd Adnan, Nor Marini Mohtar
Received: 03 Nov, 2020 | Revised: 01 Dec, 2020 | Published: 27 Jan, 2021
PAGES: 789-799
DOI: 10.6007/IJARBSS/v11-i1/9000
AUTHORS: Jain Yassin
Received: 04 Dec, 2020 | Revised: 07 Jan, 2021 | Published: 24 Jan, 2021
PAGES: 800-813
DOI: 10.6007/IJARBSS/v11-i1/9001
AUTHORS: Kamisah Supian, Norhasbi Abdul Samad, Salina Rasli, Juliza Mohamed, Hairin Nisa Meor Nordin, Zainal Azhar Zainal Azim
Received: 08 Nov, 2020 | Revised: 04 Dec, 2020 | Published: 26 Jan, 2021
PAGES: 814-824
DOI: 10.6007/IJARBSS/v11-i1/9002
AUTHORS: Mohd Hazilye Sakimin @ Adat, Musirin Mosin
Received: 07 Dec, 2020 | Revised: 03 Jan, 2021 | Published: 30 Jan, 2021
PAGES: 825-832
DOI: 10.6007/IJARBSS/v11-i1/9003
AUTHORS: Norfishah Mat Rabi, Nurul Shahida Nordin
Received: 11 Dec, 2020 | Revised: 13 Jan, 2021 | Published: 31 Jan, 2021
PAGES: 833-842
DOI: 10.6007/IJARBSS/v11-i1/9004
AUTHORS: Loy Chee Luen, Thuraiya Zakaria, Jane Teng Yan Fang
Received: 02 Dec, 2020 | Revised: 04 Jan, 2021 | Published: 28 Feb, 2021
PAGES: 843-848
DOI: 10.6007/IJARBSS/v11-i1/9005
AUTHORS: Surita Hartini Mat Hassan, Sakinatul Raadiyah Abdullah, Farahdina Fazial, Che Khadijah Hamid, Salimah Yahaya
Received: 05 Nov, 2020 | Revised: 07 Dec, 2020 | Published: 27 Jan, 2021
PAGES: 849-857
DOI: 10.6007/IJARBSS/v11-i1/9007
AUTHORS: Mohammad Fairuszaman Rustam, Nurul Fadly Habidin
Received: 06 Dec, 2020 | Revised: 03 Jan, 2021 | Published: 29 Jan, 2021
PAGES: 858-866
DOI: 10.6007/IJARBSS/v11-i1/9008
AUTHORS: Nor Suzylah Sohaimi
Received: 11 Nov, 2020 | Revised: 06 Dec, 2020 | Published: 31 Jan, 2021
PAGES: 867-876
DOI: 10.6007/IJARBSS/v11-i1/9009
AUTHORS: Norsaadah Sapon
Received: 01 Dec, 2020 | Revised: 06 Jan, 2021 | Published: 26 Jan, 2021
PAGES: 877-889
DOI: 10.6007/IJARBSS/v11-i1/9010
AUTHORS: Jane Teng Yan Fang, Loy Chee Luen, Thuraiya Zakaria
Received: 04 Dec, 2020 | Revised: 06 Jan, 2021 | Published: 28 Jan, 2021
PAGES: 890-895
DOI: 10.6007/IJARBSS/v11-i1/9011
AUTHORS: Nurul Sahida Fauzi, Ashrof Zainuddin, Nor Nazihah Chuweni, Noraini Johari, Abdul Hadi Nawawi
Received: 02 Nov, 2020 | Revised: 03 Dec, 2020 | Published: 26 Jan, 2021
PAGES: 896-902
DOI: 10.6007/IJARBSS/v11-i1/9013
AUTHORS: M. A. T. Jaya, M. H. Tarmizi, M. F. M Yusop, M. A. Ahmad, F. N. Gonawan, M. K. Nizam, A. F. Ismail
Received: 09 Dec, 2020 | Revised: 10 Jan, 2021 | Published: 29 Jan, 2021
PAGES: 903-920
DOI: 10.6007/IJARBSS/v11-i1/9014
AUTHORS: NAM Radzuan, Hairul Nizam Mansor, Ashrof Zainuddin
Received: 15 Nov, 2020 | Revised: 11 Dec, 2020 | Published: 31 Jan, 2021
PAGES: 921-937
DOI: 10.6007/IJARBSS/v11-i1/9015
AUTHORS: Siti Norfaizah Sahari, Salfarina Samsudin, Robiah Suratman
Received: 07 Dec, 2020 | Revised: 08 Jan, 2021 | Published: 23 Jan, 2021
PAGES: 938-956
DOI: 10.6007/IJARBSS/v11-i1/9016
AUTHORS: Muhammad Hafizzuddin Md Teni, Ahmad Azrizal Mohd Wan Ahmad, Ibrahim Masood
Received: 05 Dec, 2020 | Revised: 08 Jan, 2021 | Published: 25 Jan, 2021
PAGES: 957-969
DOI: 10.6007/IJARBSS/v11-i1/9017
AUTHORS: Nor Hamizah bt Ab Razak, Abdul Rashid bin Abdul Aziz, Siti Nubailah bt Mohd Yusof
Received: 03 Nov, 2020 | Revised: 05 Dec, 2020 | Published: 26 Jan, 2021
PAGES: 970-977
DOI: 10.6007/IJARBSS/v11-i1/9018
AUTHORS: Nurul Sahida Fauzi, Ashrof Zainuddin, Nor Nazihah Chuweni, Noraini Johari, Abdul Hadi Nawawi
Received: 09 Dec, 2020 | Revised: 11 Jan, 2021 | Published: 29 Jan, 2021
PAGES: 978-985
DOI: 10.6007/IJARBSS/v11-i1/9019
AUTHORS: Nurul Sahida Fauzi, Ashrof Zainuddin, Nor Nazihah Chuweni, Noraini Johari, Abdul Hadi Nawawi
Received: 13 Nov, 2020 | Revised: 15 Dec, 2020 | Published: 02 Feb, 2021
PAGES: 986-993
DOI: 10.6007/IJARBSS/v11-i1/9035
AUTHORS: Rosmaria Jaffar, Chek Derashid, Roshaiza Taha
Received: 08 Dec, 2020 | Revised: 11 Jan, 2021 | Published: 30 Jan, 2021
PAGES: 994-1004
DOI: 10.6007/IJARBSS/v11-i1/9036
AUTHORS: Norashady Mohd Noor, Norazam Aliman, Wan Mohd Naguib Wan Abd. Rahman, Alawiah Abdullah, Muhammad Ammar Iqwan Ruslan
Received: 07 Dec, 2020 | Revised: 10 Jan, 2021 | Published: 31 Jan, 2020
PAGES: 1005-1014
DOI: 10.6007/IJARBSS/v11-i1/9037